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Application Support Engineer

Talentmate

Philippines

14th August 2026 2608-18702-3386

Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary:

As an Application Support Engineer, a typical day involves investigating and resolving complex issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and efficient operations. The position demands continuous monitoring, troubleshooting, and providing timely solutions to maintain system reliability and performance.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with stakeholders to ensure alignment of support activities with business needs.

Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.

Drive continuous improvement initiatives to optimize support processes and system functionality.

Professional & Technical Skills:

Required Skill: Expert proficiency in Workday Benefits.

Strong understanding of Workday Benefits configuration and administration.

Experience in troubleshooting and resolving issues within Workday Benefits modules.

Ability to analyze system logs and data to identify root causes of problems.

Excellent communication skills to effectively collaborate with cross-functional teams.

Proficient in documenting technical solutions and support procedures.

Additional Information:

The candidate should have minimum 5 years of experience in Workday Benefits.

This position is based at our Manila office.

A Workday Benefits Experience is required.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Information Technology (IT)
Company Industry/ Sector:	Software Development

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.