Analyst-Global Portfolio

Key Responsibilities:

Client Relationship Management:

• Collaborate with Account Managers to support top-tier global client accounts
• Efficiently manage and relay client feedback to relevant stakeholders
• Ensure effective two-way communication between clients and internal teams
  
  

• Oversee end-to-end coordination of real estate portfolios across multiple European countries
• Support country valuers with portfolio clarifications and address client or stakeholder queries
• Initiate and maintain portfolio setup, including updating templates, compiling contact lists, and tracking property information
  
  

• Serve as the primary point of contact for all portfolio team members and stakeholders
• Interface with Account Managers, Global and Local Valuers, Client Leads, Sector Leads, and Modelers
• Coordinate stakeholder calendars, schedule meetings, and set deadline reminders
  
  

• Implement and manage timelines
• Ensure timely delivery from all teams and meticulously document any delays
• Conduct proactive follow-ups and issue timely reminders to stakeholders across Europe
  
  

• Facilitate efficient distribution and thorough review of client data
• Compile and prepare consolidated value reports for client submission
• Generate and update diverse report formats, including Summary Tables, Anaplan Reports, and Valuation Overviews
• Coordinate signature processes with JLL Directors and clients using Adobe Sign
  
  

• Maintain proficiency in MS Excel, MS Word, and portfolio-specific tools (e.g., Argus, AVI Platform, ANAPLAN, BOX)
• Review and extract information from Argus Enterprise
• Administer client folders across various platforms (AVI, MS Exchange, BOX Drive)
• Update property information on CRM tools such as CapForce, and STREAM
  
  

• Assume full responsibility for the quality of work, often presented directly to senior management and clients
• Conduct quarterly best practice reviews to enhance portfolio management
  
  

• Provide valuable insights to improve portfolio management processes
• Utilize critical thinking skills to resolve issues within tight timeframes
  
  

• 3+ years of experience in real estate portfolio management or similar role but not required
• Strong project management skills with ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Advanced proficiency in MS Office suite, particularly Excel
• Experience with real estate-specific software (e.g., Argus, ANAPLAN) preferred but not required
• Strong attention to detail and ability to work under pressure
• Fluency in English; additional European languages are a plus