Job Description

Description

Key Accountabilities

  • Design and delivery of AI‑enabled application components and agent workflows
  • Reliability, performance, and operational supportability of deployed solutions
  • Adherence to enterprise engineering standards, security controls, and data governance requirements

Principal Responsibilities

  • Design, build, and test multi‑step agent workflows using established patterns such as ReAct, planner‑executor, and tool‑chaining
  • Integrate LLMs (i.e. Claude and OpenAI) with enterprise APIs and internal systems, including robust handling of retries, edge cases, and degraded states
  • Implement tool calling, function orchestration, and compensating actions to ensure workflows remain stable under failure conditions
  • Design and implement human‑in‑the‑loop controls, including approvals, escalations, and exception handling where required by business logic or risk considerations
  • Collaborate with product managers, domain experts, and technical stakeholders to refine requirements and translate them into technical designs
  • Develop, maintain, and version prompt logic and supporting documentation in line with agreed standards
  • Build and manage agent memory and retrieval mechanisms using vector databases and retrieval‑augmented generation (RAG), ensuring context remains relevant and high‑signal
  • Deploy AI services to production environments and actively monitor logs, traces, and metrics to detect and resolve issues
  • Contribute to test coverage, operational runbooks, and incident response practices in collaboration with QA and operations teams
  • Support continuous improvement of system reliability, performance, and maintainability

Qualifications

Knowledge, Skills & Experience

Essential

  • Minimum 4 years’ experience developing backend or service-based systems using C# and/or Python
  • At least 1 year of hands‑on experience working with large language models, prompt engineering, or AI‑enabled systems
  • Strong analytical and debugging skills with the ability to reason across APIs, data flows, and AI system behavior
  • Ability to clearly communicate technical decisions and trade‑offs to technical and non‑technical stakeholders
  • Demonstrated ability to learn and adapt in a rapidly evolving technology environment

Technical Skills (Required)

  • Programming: C#, Python (production services, async workflows, automated testing)
  • Cloud Platform: Azure (compute, storage, identity, deployment pipelines)
  • LLM Integration: Claude and/or OpenAI APIs (prompting, tool calling, rate limits, error handling)
  • Agent Orchestration: Azure AI Foundry, Microsoft Agent Framework; optional alternatives include LangGraph and LangChain.
  • Vector Databases: Pinecone or equivalent (indexing, retrieval, relevance tuning)
  • APIs & Integration: RESTful APIs, enterprise authentication, service‑to‑service integration
  • Observability: Application logging, metrics, and tracing in production environments

Desirable

  • Docker and Azure Container Services
  • SQL Server or other relational databases
  • Azure Cosmos DB
  • Experience in regulated or compliance driven environments
  • AI Governance and AI Security is a plus

WTW is an Equal Opportunity Employer


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: https://www.wtwco.com/ Job Function: Software Development
Company Industry/
Sector:
Financial Services

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