Back to listing

Accounts Receivable - Disputes Manager

Talentmate

Philippines

24th April 2026

2604-2544-1332

Job Description

Join a renowned global financial services firm
Join a growing shared service center

About Our Client

The client is a renowned leader in the financial services industry growing their Finance Shared Service in the Philippines.

Job Description

Strategic Process Leadership: Define the vision and priorities for dispute operations; align outcomes with cash flow, recovery, customer experience, and compliance.
Continuous Improvement: Use process excellence tools to uncover bottlenecks, root causes, automation opportunities, and efficiency gains; oversee implementation and measure benefits.
Governance & Reporting: Lead operational reviews with client SMEs, report performance insights, address risks, and ensure delivery commitments are met.
Client & Escalation Management: Serve as the main point of contact for process SMEs, translating business needs, resolving escalations, and keeping operations aligned to expectations.
SME Partnership: Bridge business requirements with service delivery capabilities and support the adoption of process changes.
Financial Management: Analyze cost drivers such as dispute inflow, cycle time, rework, and touchless rates to identify cost-saving opportunities.
Talent & Capability Development: Strengthen team capability through hiring input, training strategy, performance management, and succession planning.
Risk & Compliance Oversight: Maintain strong controls, ensure audit readiness, and proactively manage risks and process dependencies.

The Successful Applicant

Completed a Bachelors degree in Finance, Accounting, or equivalent.
At least 6 years of experience in accounts receivable disputes/deductions, OTC leadership, or finance operations with strategic oversight.
Proven success in driving process performance, transformation, and optimization.
At least 5 years of experience in people management and stakeholder management.
Solid understanding of ERP and dispute management tools.
Amenable to work fully onsite in BGC.

Whats on Offer

Join a renowned global financial services firm
Join a growing shared service center

Contact:

Quote job ref: JN-032026-6959866

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Accounting
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.