Accounts Receivable And Disputes Specialist

Job Title: Accounts Receivable & Disputes Specialist

Job Type: Full-time | Full Onsite | Day Shift

Location: BGC, Taguig

Key Responsibilities

• Independently manage daily tasks for the assigned customer portfolio; monitor accounts through detailed financial analysis to achieve or exceed targets and metrics
• Reduce bad debt risk by driving collections across all receivables; assist with order management where needed
• Immediately escalate to management upon identifying significant account deterioration or critical disputes with potential bad debt exposure
• Handle customer queries received through various communication channels in a timely and efficient manner
• Support monthly and annual closing activities for timely closure
• Assist in training activities; update process SOPs and maintain an up-to-date portfolio account handbook
• Proactively identify and drive improvements in collections and dispute management processes
• Maintain the appropriate internal control environment and SOX compliance
• Undertake additional projects or activities as requested
  
  
  

• Bachelors degree in Accounting, Finance, Business Administration, Economics, or equivalent
• At least 3 years of relevant experience in Finance and/or Accounting, preferably in a multinational company
• Strong basic accounting skills, with emphasis on account reconciliation
• Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH
• ERP experience required; SAP strongly preferred
• Salesforce knowledge is an advantage
• Strong written and verbal English communication skills; experience managing global stakeholders is an advantage
• Excellent time management and organizational skills
• Lean Six Sigma certification is an advantage