Account Specialist Life Insurance

We are seeking a talented individual to join our Facility Commercial Team at Mercer. This role will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Your role as a broker act as an intermediary between a client and an insurer, or between an insurer and a reinsurer. Your role is to analyse clients’ risk portfolios, develop and recommend innovative solutions to their insurance needs, and negotiate transactions in their best interests. You will play an important role in day-to-day administrative support.

We will count on you to:

• Proactively assists Broker in most aspects of policy management, proposal preparation and presentation creation to better serve clients.
• Performs basic to more complex clerical functions, including but not limited to, photocopying, faxing, scanning, word processing and filing to assist Broker.
• Prepares and issues invoices to clients and identifies and resolves billing problems to ensure accurate records are delivered to clients and maintained internally.
• Helps Brokers regarding coverage questions and program adjustments to maintain policies and ensure policies are up to date.
• Build and maintains ongoing relationships with small clients and team colleagues to deliver services both internally, and in some cases, externally.
• Provides assistance to Broker regarding coverage questions and program adjustments.
• May demonstrate the ability to enter new bonds, upload documents, client demographics, process renewals, etc., under some supervision.
  
  

What you need to have:

• Bachelor’s degree in business/ communication/ finance
• At least 2+ years of experience in similar field of client facing, account management experience, and good negotiation skills.
• Excellent communication skills, both writing and speaking
• Must have valuable experience in using MS office.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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