AC Manila - ToV Reporting Specialist

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Responsibilities May Include, But Are Not Limited To:

• General engagement support: Answer questions and conduct outreach to business owner/stakeholders or HCPs as needed as it relates to HCP/HCO onboarding, activity requests, contracting, travel requirements, invoicing and payments
  
  

Contracting:

• Facilitate offline HCP/HCO contract execution between HCP/HCO and internal signor
• Review contract redline requests to adhere to established standards and escalate to Legal for review
• Conduct outreach to follow up with business owners and/or HCP/HCO for outstanding contracts
• Facilitate contract amendment requests by liaising with business owners and HCP/HCOs as necessary
  
  

Travel & Logistics:

• Address complex HCP/HCO scenarios as it relates to activities, contracts, travel, or payments
• Facilitate HCP travel request submission
• Communicate HCP travel arrangements to business owners and HCPs
  
  

Post Engagement Support:

• Support the reconciliation and recordation of HCP logistic expenses in system of record including:
• Collecting and reconciling activity invoices in system of record;
• Review and categorize invoice items by spend type and HCP participation;
• Support the transition of engagement to post-engagement team members and address questions related to HCP payments or transfer of value data
  
  

Other:

• Learn and support adoption of automations and tools related to HCP, HCO or Patient engagement
• Manage deliverables on or ahead of deadlines and reporting any issues/risks beforehand
• Any other responsibility that flows naturally and logically to this role
  
  

Skills:

• 1 to 3 years of experience within healthcare provider engagements
• Strong understanding of HCP engagement compliance and regulatory environment both domestically and internationally, preferably experience with obtaining country or institutional authorizations, as applicable.
• Significant customer service experience, with ability to consistently deliver “white glove” service to customers
• Strong, professional communication skills
• Ability to logically, and critically evaluate HCP, HCO and Patient engagement and follow process steps, apply research skills to identify issues, and solution challenges for resolution
• Experience with contracting using templates and supporting redline requests
• Familiarity with advanced Excel, HCP engagement software, and CRMs
• Strong English language spoken, reading comprehension and writing skills
  
  

Company Overview

 PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

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