AC Manila - SAP Project Management Manager

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP programme management at PwC, you will focus on overseeing and managing large-scale SAP implementation projects within an organisation. You will work closely with business leaders, project managers, and technical teams to define project objectives, develop project plans, allocate resources, monitor progress, and mitigate risks. Working in SAP programme management, you will coordinate multiple projects, resources, and stakeholders to enable successful delivery of SAP solutions.

Job Description

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Operations team you will oversee the day-to-day service operations and resource capacity of our AMS teams. As a Manager you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. This role offers the chance to drive service improvement initiatives, facilitating delivery while maintaining exceptional standards and client satisfaction.

Responsibilities

• Oversee daily service operations and resource management for AMS teams
• Collaborate with Service Delivery Managers to enhance service delivery
• Drive initiatives for service improvement and client satisfaction
• Secure impactful capacity planning and resource allocation
• Maintain exceptional standards of quality in service execution
• Mentor junior staff and support their professional development
• Analyze operational performance and identify areas for enhancement
• Implement strategies to streamline service efficiency
  
  

What You Must Have

• Bachelors Degree
• 7 to 11 years of experience in operations management
• Oral and written proficiency in English required
• Proven experience in a similar operations management role
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to manage budgets and drive cost-efficiency
  
  

What Sets You Apart

• Proven experience in service delivery management
• Driving continual service improvement initiatives
• Managing performance and escalating issues effectively
• Maintaining up-to-date training plans for teams
• Facilitating resource demand and capacity planning
• Supporting business development activities and proposals
• Excelling in workload management and distribution
• Collaborating with Service Delivery Managers
  
  

Additional Qualification

• Flexible to support different US time zones (2:00PM to 11:00PM, 3:00PM to 12AM / 4:00PM to 1:00AM / 5:00PM to 2:00AM)
• Amenable to work in BGC Taguig Metro Manila
  
  

 

Company Overview

PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

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