AC Manila - QA Tester Salesforce AEM Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Project Portfolio Management team you will facilitate Agile practices and secure project delivery. As a Senior Associate, you will guide teams through the Scrum process, fostering collaboration and continuous improvement while managing project timelines and deliverables. This role provides the opportunity to enhance your leadership skills and contribute to the successful execution of projects.

Responsibilities

• Facilitate Agile practices to secure successful project delivery
• Guide teams through the Scrum process for collaboration
• Manage project timelines and deliverables effectively
• Foster an environment of continuous improvement
• Enhance leadership skills through team management
• Collaborate with stakeholders to align project goals
• Analyze project performance to inform future strategies
• Support teams in navigating project complexities
  
  

What You Must Have

• Bachelors Degree in computer science, Information Technology, or a related field
• 4 to 8 years of experience working with Adobe Experience Manager (AEM) in a support, administrator, or content operations role
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Salesforce Administrator or Salesforce App Builder certification
• Demonstrating technical curiosity and service orientation
• Excelling in troubleshooting and root cause analysis
• Managing platform reliability and performance improvements
• Collaborating effectively with developers and stakeholders
• Supporting proactive platform monitoring and log analysis
• Contributing to continuous improvement initiatives
• Maintaining clear documentation of incidents and resolutions
• Providing user assistance and training for content authors
  
  

Company Overview

 PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

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