AC Manila - Oracle CPQ CX Manager

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracles suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.

Job Description

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you will manage the implementation of Oracle Lead to Revenue solutions. As a Manager, you will lead project teams, mentor junior staff, and maintain successful integration with client systems while upholding quality deliverables.

Responsibilities

• Manage the implementation of Oracle Lead to Revenue solutions
• Lead project teams and mentor junior staff
• Achieve successful integration with client systems
• Maintain exceptional standards for project deliverables
• Oversee project timelines and client communication
• Identify and mitigate project risks proactively
• Foster a culture of innovation and teamwork
• Uphold quality standards and practices
  
  

What You Must Have

• Bachelors Degree
• 7 to 11 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• BE/BTech/MCA/MSc or equivalent degree
• Experience in Quote to Cash and CPQ processes
• Knowledgeable of product configuration and pricing setups
• Experience in integrating CRM with ERP systems
• Skilled in HTML, XML, and JavaScript
• Ability to develop web-service integrations
• Exceptional problem-solving and customer communication skills
  
  

Company Overview

PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

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