Resource Specialist

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Resource Specialist

Preferred Skills

• Detail-oriented, with strong analytical and problem-solving skills
• Proactive team player with ability to forge stakeholder partnerships and to influence decision-making
• Solid communication and presentation skills, and proficient in MS Office applications to prepare reports, presentations, and other documentation
• Effective time management skills to prioritize and multi-task
• Self-motivated and agile, able to quickly adapt to changes and work in a fast-paced environment
• Previous experience with Planview and Workday tools is a plus
  
  

• Overall 6+ years of experience in resource management and capacity planning
• At least 3 years of experience working in the IT industry
  
  

• Perform due diligence on demand request hires to ensure that it aligns with process guidelines
• Match and fulfill project demands with the right resources in a timely fashion
• Execute optimal demand fulfillment and hiring strategies that align with company goals and financial targets
  
  

• Utilize data-driven insights to optimize workforce planning strategies and make informed staffing decisions
• Perform trend and variance analysis and maintain and/or keep track of key metrics related to the demand request process, and recommend and implement actions to address any issues
• Create concise and effective reports relating to the demand request process for management reviews
  
  

• Monitor and review the resource management and capacity planning process to help identify continuous improvement opportunities
  
  

• Collaborate with human resources, delivery/project managers, finance, talent development, and business excellence to meet key success metrics
  
  

• Drive and promote the effective use of workforce management tools and provide support to stakeholders