Job Description

Description

  • Provide exceptional customer service through various communication channels.
  • Respond to customer inquiries and resolve issues efficiently.
  • Maintain records of customer interactions and document issues.
  • Collaborate with team members to improve customer support processes.
  • Follow up with customers to ensure their issues are resolved satisfactorily.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field
  • Experience Level: 3-5 years
  • Skills and Competencies: Strong customer service skills, proficiency in English, experience in call center environments
  • Qualities and Traits: Excellent communication skills, problem-solving mindset, and patience
  • Working Conditions: May require flexibility to work in shifts


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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