Customer Experience Executive

Job Description

JOB SUMMARY:

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.

Educational Attainment

At least a Senior High School Graduate

Desired Years Of Experience

At least 6 months of experience in a customer service industry

Desired Industry Exposure

BPO Industry, customer service-oriented industry/environment

Desired Role Exposure

Preference is with prior BPO experience or at least, in a customer-service industry specifically sales

Minimum Requirements

• At least Sr. High School graduate
• With Excellent English Communication (Oral and Written)
• Experience on the phone, email and live chat support is preferred but not required
• Has strong verbal and written communication and comprehension skills
• Amenable to reporting on-site