2026 Customer Success Manager Intern

Introduction

Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to show vs. tell were looking for graduates who want to combine their deep technical education with the people skills needed to co-create with customers, partners, and colleagues - face-to-face, on solutions to our clients most complex business challenges.

In a world where technology moves at speed, its essential that we stay ahead of the curve to provide tailored solutions that meet our clients needs. Its not enough for us to have the technical expertise. We need to be great with people, too. To empathize. To understand. To collaborate on technical solutions that will improve lives all over the world.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, youll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBMs products, services, and people.

We get it. Navigating your career can be challenging. So many roles; all with subtle differences; which ones do you apply for? To help make your life easier, this job post provides everything you need to know if this type of role is right for you, generally speaking. Think you have some of what were after but not all? Wonder if your application would be welcomed? Please know that it very much is. We would love to get to know you a bit better, so apply and well be in touch with more details about specific roles that are most suited to you and your preferences.

Your Role And Responsibilities

Developing trusting relationships, youll work with clients to shape the future of their technology landscape.

As we help you combine your technical education with consultative sales best practices, you will accelerate enterprises success by providing award winning solutions across Cloud, Data & AI, Security and Automation.

Your Primary Responsibilities Will Include

• Solution-Selling: Learn and employ solution-selling techniques to identify and engage decision makers and influencers, qualify business opportunities, and respond to clients needs.
• Client Management: Manage a dedicated client set and define, confirm and communicate the differentiated value of IBMs technology at both the technical and business level.
• Sales Process Management: Manage the entire sales process and ensure delivery against KPIs, with a strong emphasis on new business sales, while expanding existing accounts.
• Collaboration with IBM Ecosystem: Collaborate with the broader IBM sales ecosystem, from Marketing to Sales and technical colleagues, to IBM Business Partners, in order to build sales campaigns and incremental pipeline.
  
  

• Technical Education: Currently studying in a technical course such as Computer Science, Engineering, Information Systems, or a related field.
• Communication Skills: Possess excellent communication and presentation skills that are engaging, compelling and influential.
• Must be Enrolled in University at the duration of the program
• Must be at the Final year of University
• Must be amenable for a 3 to 6 internship program.
• Must be amenable to start January of 2026