DELIVERY MANAGER DELIVERY MANAGEMENT SECTION

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.

Position Title: Delivery Manager

Job Summary:

The Delivery Manager acts as the project manager for project activities within ITG scope using Agile or waterfall methodology to manage the projects and ensure timely end-to-end project delivery.  Directs development of the continuous delivery pipeline to improve delivery speed, quality and effort.

Specific Duties & Responsibilities:

• Performs project management responsibilities in either waterfall and agile methodology
• Prepares/creates and maintains Project Plan, Work Plan and securing the necessary approval as applicable.
• Prepares/creates Project Status Report and reporting the same in terms of delivery of schedule, quality and scope.
• Tracks Project budget and costs as applicable.
• Ensures documentation of all risks and issues associated with the Project, working with the Project Team to facilitate resolution and timely escalation as deemed necessary.
• Participates and facilitates in relevant meetings, as required.
• Ensures compliance with internal and external policies, security and legal regulatory requirements as applicable. Supports audit exercises when needed.
• Facilitates post-implementation or similar activity and prepares Close-Out Report as applicable
• Ensures of completion of required documents at the end of the project
• Manages the Scrum process with the coordination of  Scrum Team in Agile methodology.
• Ensures that the Scrum Team adheres to Scrum theory, practices and rules.
• Acts as a servant-leader for the Scrum Team, as applicable.
• Facilitates Scrum events (e.g. Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) as needed and ensures that they are conducted as scheduled, as applicable.
• Ensures effective Product Backlog management, as applicable.
• Removes impediments to Scrum team’s progress, as applicable.
• Ensures that Scrum Team does not over-commit to what they can achieve during a Sprint, as applicable.
• Acts as coach/mentor to Scrum Team members, as applicable.
• Work with other Scrum Masters to increase effectiveness of Scrum application in the organization, as applicable.
• Performs other related functions that may be assigned from time to time.

Qualifications:

• Bachelors degree in Business, Information Technology, Engineering, or a related field.
• At least 5 years of experience in project management, service delivery, operations, or related roles.
• Strong leadership and team management skills.
• Excellent communication and stakeholder management abilities.
• Experience in managing projects, timelines, budgets, and resources.
• Ability to coordinate multiple tasks and ensure timely delivery of services or projects.
• Strong problem-solving and decision-making skills.
• Proficient in Microsoft Office applications and project management tools.
• Knowledge of process improvement and service quality standards is an advantage.
• Ability to work effectively in a fast-paced and results-driven environment.

Other Details:

Rank: Junior Officer

Unit: Enterprise Services Sector / Information Technology Group / Delivery Management Department
Location: Metrobank Center, Taguig