Service Administration Officer - Service Billing

Essential duties 
 

The role will be responsible with service billing with the following but not limited to: 
 
• Processing of service billing accurately and on a timely manner 
• Meter reading handling 
• Develop and maintain effective documentation and records including internal trackers and database 
• Email management 
• Invoice preparation and adjustment 
• May handle minimal outbound calls for coordination purposes 
• Undergo cross-training and handle other LOBs (line of business) as assigned by the Team Leader 
• Communicate proactively and positively with all members of CHK & CBSC 
• Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers 
• Other task/s that may be assigned from time to time

Qualifications & Experience 

• College in any discipline with relevant work experience 
• Intermediate computer skills and well versed in MS Office (Excel, Word, Teams in particular) 
• Effective interpersonal and communication skills 
• Strong work ethic 

Skill Sets 

• Mult-tasking to work under a fast-paced environment 
• Ability to work autonomously with a good balance of teamwork 
• Well organized with clear communication and filing 
• Interpersonal skills to work with different nationalities effectively  
• Proficient in MS Excel and reporting analytics 
• High attention to detail