Senior Technical Consultant HRSD GBS ServiceNow - Global Role

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Job Title: Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role)
Job Location: Philippines
Work timing: US Timezone
Job Type: Remote

Role Summary

We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations.

The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions.

Key Requirements:

• 5+ years of hands-on ServiceNow experience, including GRC/IRM and/or Security Operations (SecOps) implementations.
• Experience delivering multiple end-to-end enterprise ServiceNow implementations.
• Strong expertise in:
• ServiceNow GRC/IRM (Risk, Compliance, Audit, Operational Risk)
• ServiceNow SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence)
• CMDB, CSDM, integrations, workflows, reporting, and security architecture
• Advanced ServiceNow development/configuration skills:
• JavaScript
• Glide APIs
• REST/SOAP APIs
• IntegrationHub
• Flow Designer
• Experience integrating ServiceNow with:
• SIEM/SOAR platforms
• Vulnerability scanners
• Identity & security tools
• Cloud security solutions
• Enterprise applications
• Proven ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, risk and compliance teams.
• Strong experience translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.
• Proven leadership experience managing technically complex implementations and mentoring teams.

Mandatory Certifications:

• Current ServiceNow certification in one or more of the following:
• CIS - Risk & Compliance
• CIS - Security Incident Response
• CIS - Vulnerability Response
• Equivalent current ServiceNow certifications
• Minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications
• ServiceNow Certified Technical Architect (CTA) highly preferred

Preferred Certifications:

• ServiceNow CSA and/or CAD
• CISSP, CISM, GIAC, CEH, Security+ or equivalent cybersecurity certifications

Preferred Domain Experience:

• Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management
• Large enterprise, regulated, financial services, healthcare, government, or critical infrastructure environments

Soft Skills:

• Excellent communication and stakeholder management skills
• Strong problem-solving and consulting background
• Ability to work independently and manage multiple priorities
• Experience presenting to executive and technical audiences

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.