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Senior ServiceNow Product Owner

Talentmate

Philippines

29th October 2026

2610-2326-160

Job Description

What its about

We are looking for a Senior ServiceNow Product Owner to deliver and enhance enterprise workflow solutions that improve user experience, streamline operations, and support business objectives. The role combines deep ServiceNow expertise with AI-driven innovation, helping transform ideas and requirements into scalable digital solutions. As a senior technical contributor, you will drive platform evolution, uphold engineering standards, and mentor team members while promoting continuous improvement.

Key Responsibilities:

Productivity & Quality

Manage stakeholder relationships to facilitate effective request intake, prioritization, and alignment of platform initiatives with strategic business objectives.
Act as a trusted advisor to senior leadership on platform capabilities, risks, and opportunities.
Balance technical feasibility, business impact, and resource availability to drive decision-making.
Lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and custom applications.
Define and enforce development standards, governance models, and platform best practices.
Oversee internal and external development teams, ensuring high-quality, maintainable code and configurations.
Facilitate ongoing engagement with business units to understand needs, gather requirements, and define value-driven use cases.
Lead backlog management, sprint planning, and release coordination, ensuring transparency and alignment with business goals.
Design scalable, secure, and integrated ServiceNow solutions that support cross-functional workflows and enterprise automation.
Evaluate new ServiceNow capabilities and third-party integrations to enhance platform functionality.
Ensure architectural consistency and alignment with enterprise IT strategy.

Compliance

Timely complete all compliance obligations and trainings, including relevant professional certification if applicable
Thoroughly understand and guide team members on the compliance, security and operational responsibilities in your area of work.

What we expect

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
10+ years of hands-on ServiceNow experience, including platform architecture, module implementation, and custom development.
Proven track record in leading enterprise-scale ServiceNow programs and managing cross-functional stakeholder relationships.
Strong understanding of ServiceNow architecture, APIs, and integration strategies.
Experience in Agile product ownership and backlog management.
Strong background in IT Service Management (ITSM) and familiarity with ITIL practices.
Demonstrated experience leveraging AI capabilities within ServiceNow

Preferred skills:

ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/HRSD)
Familiarity with cloud-native architecture, DevOps practices, and CI/CD pipelines.
Strong communication, facilitation, and stakeholder management skills.
Ability to influence without authority and drive consensus across diverse teams.

Work Arrangement:

Schedule : 1PM-10PM PHT
Hybrid : 3 days onsite, 2 days work form home. Mondays and Fridays are mandatory onsite days

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

Professional, international working environment
Challenging, rewarding career within a growing company
Collaborative environment, with on-the-job training and mentorship opportunities
One-month sabbatical after every five years of service
Education assistance program
Fun office and team events, including volunteer opportunities to connect with and help our local communities

www.partnersgroup.com

Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

Job Details

Role Level:	Executive-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig Metro Manila
Company Website:	http://www.partnersgroup.com	Job Function:	Product Management
Company Industry/ Sector:	Financial Services

What We Offer

About the Company

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