Purchasing Assistant

About The Client

Westside Auto Service is part of Westside Auto Group, the largest used vehicle retailer in Australia, operating in Perth, Western Australia. Westside Auto Service is a large, modern service centre offering next-day bookings, fixed-price servicing, logbook servicing and mechanical repairs. Our expansive workshop combines advanced diagnostic equipment with a focus on quality workmanship and customer care, complemented by loan vehicles, a comfortable customer lounge, coffee machine, Wi‑Fi and soundproof work pods

What You’ll Do

• Supporting the buying team on a number of administrative tasks.

• Supporting the post-purchase process to ensure all documentation and key vehicle information is received (such as stocking sheets, pay-out letters, government forms and customer banking information)

• Managing provenance checks for vehicles and coordination with relevant suppliers and internal teams to collect vehicles purchased from customers.

• Stocking vehicles purchased in the dealer management system (Titan DMS).

• Coordinate with administration teams to ensure payment is made to the customer and remittance advices are sent.

• Ensure vehicles purchased are processed on a daily basis to enable accurate stocking reports.

• Preparing internal reports to be sent daily to a variety of key stakeholders in the business.

What You’ll Bring

• A willingness to learn and work with data

• Team player with excellent communication skills, both written and verbal

• Competent in using Outlook, Excel, PowerPoint or similar services

• Comfortable working at pace and to multiple deadlines

• Excellent organisational skills and ability to deal with ambiguity and manage your time

• A starter-finisher with a willingness to show initiative

• A thorough and methodical approach with great attention to detail

• An ability to recognise opportunities and present solutions

• Automotive experience would be beneficial though not essential

We value people who are:

• Customer obsessed - We put the customer first in everything we do. Every interaction matters. We want to be famous for delivering the best experience and wowing our customers.

• Data driven - Data is part of our DNA and drives all decision making. We are informed and results driven. We seek insights and understanding that will help us improve and grow.

• Fast drivers - We have an entrepreneurial passion for working at speed. We like to accelerate and don’t hang around. We make decisions and drive fast towards our goals.

• Team players - We are better as a team than as individuals. Everyone counts. We’re inclusive, supportive and respectful and are here to have fun and win together on this journey

What’s In It For You

• Stable, full-time, weekday-only schedule with no weekend or overtime work

• Clear expectations: one main KPI, with a defined escalation point when you need support

• Hands-on training in the system

• Direct exposure to international (Australian) customer service

• Real opportunity to build skills in automotive customer operations