Materials Fulfilment Manager

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About this opportunity:

Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Materials Fulfilment Manager at Ericsson. In this role, youll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. Youll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericssons continued growth and excellence.

What you will do:

- Guarantee alignment between contract and delivery through pre-sales CFR.

- Establish a solid project plan as an input for approval to execute, and then lead this project to success.

- Cultivate relationships with customers and stakeholders to maintain alignment during execution.

- Financial performance management to ensure delivery to target Unadjusted Margin.

- Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.

- Oversee data accuracy to facilitate responsible and timely reporting.

The skills you bring:

• Consultative skills: Identify customer needs and recommend solutions that deliver value.
• Automation: Identify automation opportunities to simplify workflows and improve efficiency.
• Process management: Coordinate end-to-end processes, manage handoffs, and resolve bottlenecks.
• Negotiation: Align priorities and reach balanced, value-focused agreements.
• Service delivery business understanding: Connect service performance and customer outcomes to business goals.
• Data analytics: Analyze data to identify trends, measure performance, and guide decisions.
• Financial acumen: Use budgets, forecasts, and cost data to support sound business decisions.
• Artificial intelligence (AI): Apply AI responsibly to improve workflows and customer outcomes.
• Customer insights: Turn customer feedback and behavior into service and experience improvements.
• Ericsson portfolio: Match Ericsson solutions to customer needs and business opportunities.
• Stakeholder management: Align stakeholders, manage expectations, and enable timely decisions.
• Change and improvement management: Lead change, manage risks, and embed continuous improvement.
• Program/project finance management: Manage program and project budgets, forecasts, costs, and financial risks.
• Customer relationship building: Build trusted customer relationships through responsive engagement and reliable follow-through.
• Project management: Plan and deliver projects, managing scope, timelines, risks, and stakeholders.