Lead Communications Consultant

About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking a Communications Manager (Lead Communications Consultant), based out of our office in Taguig City, Manila, has a broad remit spanning internal and external communications. Reporting to the Director of Communications, India and the Philippines, you will be part of a team housed within the Public Affairs function, and responsible for comms strategy, organizational change, issues and crisis management, executive communications, and strengthening Wells Fargo's reputation as an employer of choice.  

A key part of this will be driving executive communications for our Philippines Site Lead, helping strengthen their leadership profile within the organization as well as in the external ecosystem. In order to achieve this, you will work closely with leaders and partners across Public Affairs and the broader organization. 

The role calls for someone who can move comfortably between strategy and execution: advising senior leaders, developing compelling narratives, engaging employees, identifying external opportunities, managing sensitive issues, and translating enterprise priorities into communications that are relevant and meaningful in the Philippines. Beyond producing content, we're looking for someone who asks the right questions, understands the business objective behind a communications request, and provides confident and thoughtful counsel.  

You’ll need to be comfortable working independently, while knowing when an issue requires broader consultation or escalation. You will also have a risk-literate mindset, and demonstrable crisis management experience. 

In this role, you will:

• Serve as a trusted advisor and strategic counselor to more experienced management
• Develop and implement communications strategies to promote and protect Wells Fargo’s reputation
• Advise more experienced management on communications strategy to drive business priorities, and support Diversity, Equity and Inclusion
• Partner with other Communications teams to ensure alignment of communications strategies and messaging

Required Qualifications:

• 5+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Candidate must have a bachelor's degree, master’s degree, or equivalent in Communications, PR, Marketing, Journalism, or other related discipline is an advantage
• Candidate must have 5+ years of relevant experience driving communications in a large MNC
• Experience working in highly matrixed environments
• Experience as a people manager, leading a team of communications professionals
• Candidate must be amenable to work on a mid-shift from our offices located at McKinley Hill, Taguig City 

Job Expectations:

• Serve as a trusted communications partner to the Philippines Country Head, creating clear, compelling narratives, talking points, presentations, and messaging for employee and external engagements
• Develop and execute internal and external communications strategies for the Philippines, connecting local priorities with broader India & Philippines and enterprise narratives
• Lead communications for key employee, organizational change and leadership initiatives, helping translate complex business priorities into relevant and engaging communications
• Help strengthen Wells Fargo's reputation and employer brand in the Philippines by identifying and supporting appropriate media, social, industry and external engagement opportunities
• Provide communications counsel and develop effective responses for sensitive, emerging or crisis situations, partnering with relevant stakeholders across Public Affairs and the organization
• Build strong relationships across the business and independently manage competing priorities, bringing sound judgment on when to act, collaborate or escalate

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.