Asset Analyst - Market Asset Servicing

Make an impact where precision and partnership drive outcomes. In this role, you will help ensure income events are processed accurately and on time across multiple markets. You will collaborate closely with stakeholders and service providers to resolve breaks and reduce risk. You will also help improve processes through re-engineering and automation support.

As an Asset Analyst in the Asset Servicing team, you will process and oversee income events and related claims and reconciliations to support accurate cash and position outcomes. You will partner with stakeholders and external parties to investigate breaks, drive timely resolution, and improve operational controls. You will contribute to process improvement and documentation to strengthen resilience and service quality.

Job responsibilities

• Process pay-date income events (including dividends, coupons, and redemptions) and complete required pre-event reconciliations to support accurate profit and loss (P&L) outcomes
• Manage payable and receivable claims by coordinating timely responses and closure with internal and external counterparties
• Reconcile and resolve cash, position, wash, suspense, and control account breaks, reducing items aged more than 30 days toward zero
• Investigate exceptions and potential system or data feed issues, driving follow-through to resolution and documenting root causes where applicable
• Serve as a point of contact for escalations from stakeholders and clients, ensuring appropriate coverage and timely updates
• Provide subject matter expertise for the processes owned, including procedural guidance and issue triage
• Identify process gaps and support remediation activities to strengthen controls and reduce operational risk
• Support process re-engineering and automation initiatives to improve efficiency and quality
• Maintain up-to-date procedures and support cross-training to build role coverage and operational resilience

Required qualifications, capabilities and skills

• At least 3 years of relevant experience in asset servicing, income processing, corporate actions, or a related markets operations function
• Demonstrated experience processing time-sensitive operational events with high accuracy and control discipline
• Demonstrated ability to investigate and resolve complex breaks and discrepancies using structured root-cause approaches
• Experience partnering effectively with multiple internal teams and external counterparties (clients, custodians, agents, depositories, and third-party service providers)
• Working knowledge of data analysis and reporting tools (for example: Alteryx, Tableau, Qlik) and/or query or analytics tools (for example: SQL, SAS, Python)
• Strong written and verbal communication skills, including escalation and stakeholder updates
• Strong organization skills with the ability to manage concurrent priorities and meet deadlines
• Ability to work independently with attention to detail and a continuous-improvement mindset
• Ability to collaborate effectively across diverse teams and working styles

Preferred qualifications, capabilities and skills

• Bachelor’s degree in Finance, Business, Accounting, or a related discipline
• Experience supporting process improvement, transformation, or automation initiatives
• Familiarity with technology delivery methodologies (for example: Agile, Waterfall) and basic process design techniques
• Business analytics and/or project management certification
• Advanced proficiency in Microsoft Office applications (Excel, PowerPoint, Word)
• Series 99 license is a plus where applicable

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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