HR Advisor

Contract Type: Permanent

Location: Solihull (B92 9EP)

Grade: RCS M

DHL, an award-winning leading supply chain business is seeking an experienced HR professional to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy.

With 37,000 employees in 400 operations across the UK & Ireland, were part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, weve set ourselves up to serve our people, our customers and our business in the best way possible.

WHAT DOES THE ROLE ENTAIL?

• Take a lead role in managing employee relations casework, supporting managers through disciplinary, grievance, absence and performance processes, ensuring all cases are handled in line with company policy, employment legislation and best practice, and that outcomes are fair, consistent and minimise risk exposure to the business.
• Act as the key point of contact for managers on day‑to‑day ER matters, providing clear, pragmatic advice and guidance throughout the end‑to‑end case management process, escalating complex or high‑risk issues to the HR Business Partner where appropriate.
• Support the HR Business Partner with the delivery of training, engagement and people initiatives at site, helping to build management capability and promote positive employee relations.
• Take an active lead in supporting the management team with absence management, ensuring colleagues are appropriately supported while driving improved attendance and reducing levels of sickness absence across the site.
• Ensure accurate documentation, records and outcomes are maintained for all ER cases, providing visibility of trends and risks and supporting a consistent approach across the site.
• Contribute to a positive employee experience by promoting early intervention, informal resolution where appropriate, and a solutions‑focused approach to people issues.
  
  
  

WHAT DO WE NEED FROM YOU?

Wed love to hear from you if you have the following experience but dont hesitate to apply if you dont tick every box on this page - were great at spotting talent and potential in everyone:

• Previous HR experience (Essential)
• Case management experience (Essential)
• Strong Stakeholder management and communication and engagement skills (Essential)
• Strong organisational skills (Essential)
• Experience within a logistics business (Desirable)
• A CIPD level 3 qualification or equivalent (Desirable)
• Ability to communicate with multiple stakeholder groups
• Looking to develop in a fast-paced site-based environment
  
  
  

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
  
  
  

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

Be An Essential Part Of Everyday Life

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#DSCUKICF

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