Product Management Intern

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About This Role

As an Intern in our Product Management team, you will be working closely with senior product managers as well as a diverse range of stakeholders across our commercial, marketing, operations and engineering teams. You will play an important role in the definition and execution of product analysis, design, documentation, rollout and optimisation across a range of features and initiatives, ultimately contributing to valuable solutions for our customers and merchants and the growth of ShopBack’s network.

This position is open for H2 2026 (June - December) applications.

Please note that we are only seeking interns who can commit on a full-time basis (Monday to Friday, 9:00am to 6.30pm).

Your Adventure Ahead

• Work with product managers and commercial partners to identify factors affecting product / feature performance and growth; refine KPIs, success metrics etc. to track product performance by deconstructing product strategy, goals and value propositions
• Provide analytics support to product initiatives in your associated business functions including creating business cases to justify taking or not taking actions
• Champion a better experience for users by 1) being the voice of users with the insights you generate; 2) collectively shaping & prioritizing feature decisions with quantitative input; 3) taking a sense of ownership on metrics and tracking to improve UX
• Collaborate with PMs and local commercial partners to explore, recommend and drive alternative solutions end to end based on use cases and prioritization
• Capture requirements from different stakeholders for new features, providing both a summary and the detail to ensure those features are successful
  
  
  

Essentials To Succeed

• Able to document, clarify, and break down processes into logical steps. Able to communicate these processes effectively either in written format or flow charts
• Has the ability to problem solve by breaking-down a problem into its component parts
• Capacity to communicate succinctly, with clarity and thoughtfulness
• Is able to provide actionable feedback on user interface and user experience designs
• Is able to interpret data and identify patterns to make hypothesis-driven decisions
• Is proactive with self-learning by reading documentation and seeking out domain experts
• Able to commit for a minimum of 6 months, full time
• Proficient in using SQL and familiar with software development processes is a plus
  
  
  

ShopBackers DNA

• Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
• Hunger - We value hard work, and having relentless drive.
• Speed - We move fast and have a bias for action, all to deliver maximum impact.
• Impact - We focus on results, always aiming for the best possible outcomes and timelines.
• Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
  
  
  

Exclusively for ShopBackers

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
  
  
  

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected] .

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