Workplace Experience Manager - Sta Rosa Laguna

The Workplace Experience Manager will be reporting to a Facilities Director. He/She will lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions as follows:

Leadership Role 

• A Workplace experience manager typically holds a leadership position within the Facilities (Workplace Experience) department. They are responsible for overseeing a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.

Problem-Solving

•  The Workplace Experience Manager is tasked to solve issues and challenges that arise during the operations of the site

Training and Development

• They may be responsible for training new team members, as well as providing ongoing development opportunities to enhance the skills and capabilities of the Facilities Team

Performance Management

• Workplace Experience Manager typically play a role in performance management, including setting performance goals, conducting performance evaluations, and providing feedback and coaching to team members.

• Responsible for maintenance of workplace infrastructure including operation & maintenance of office equipment. 

• Responsible for preparation of the budget, controls and ensures efficient utilization of the budget.

• Responsible for all travel, logistics and arrangements for guests and vehicle utilization and their maintenance.

• To ensure effective control and regular monitoring of all the workplace-related expenses and report the same to head of the department.

• Prepare documents for all technical and admin related procedures and ensure the same is strictly followed.

• Ensure that the statutory requirements related to the workplace functions are complied with.

• Carry out any other work as and when assigned by HOD.

• To ensure that the Facility is kept and maintained to the world standards, no failures on electro- mechanical services and other maintenance services.

• To provide guidance to workplace supervisors and associates 

• To ensure that the workplace is clean and ensure resolution to day-to-day issues.

• To ensure timely food arrangement, strict monitoring & vigil for better food management in the pantry

• Ensure smooth functioning of the operations & close monitoring of vehicle utilization.

• Ensure legal compliance related to transport and safety of staff.

• Developing stable and reliable vendors constantly keeping in view the cost and quality factors. Purchase of office automation equipment, consumables, stationery, etc. 

• Responsible for maximizing the overall operational and financial performance to deliver planned results including process development and budgeting of workplace expenses. 

• Take feedback from the internal customers and ensure maximization of satisfaction.

• Interface with procurement in evaluation of facility related contracts. • Interface with legal for statutory compliance.

• Forecasting of monthly budgets/projections for technical and administrative expenses, creating daily/monthly MIS and constant monitoring of administrative expenses and cost alignments

• Access control system management and structured cabling management

Requirements:

• Must be amenable to work 100% onsite in SM Sta Rosa

• Must be amenable to work on a fixed night schedule

• At least 5 years or related experience, 3 years of leadership experience in the same field. 

• Preferably with certification on OHS and pollution control

• Facilities and Project Management 

• Quantity and Quality Surveying

• Financials, Procurement and Contract Management