Manager Key Accounts

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Job Description

As a Key Account Manager (for GMA area), you will play an essential role in nurturing and expanding our key customer relationships. You will be responsible for understanding our customers needs, ensuring customer satisfaction and driving revenue growth. 

Key Responsibilities:

• Develop and maintain strong relationships with clients and key customers, understanding their business needs and challenges
• Serves as the main contact of key accounts, addressing inquiries, resolving issues, and ensuring overall customer satisfaction
• Collaborate with internal teams including Order Processing, Customer Service, AR and Credit, Operations
• Develop and execute account plans to achieve revenue and growth targets 
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Prepare regular reports on account status, highlighting key metrics and areas for improvement

Qualifications:

• Bachelors degree in Business, Marketing or related fields
• Proven experience as a Key Account Manager or similar role
• Demonstrated success in meeting and exceeding sales targets
• Excellent communication and negotiation skills
• With strong problem-solving abilities
• Ability to build and maintain strong customer relationships 

What we offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

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