Receptionist NIU Nuvali

About The Role

Vikings Group of Companies is seeking a professional and welcoming Receptionist to join our team at NIU in SM Nuvali.

Key responsibilities

Greet and welcome all visitors, clients, and guests with professionalism and warmth

Answer incoming telephone calls and direct them to the appropriate departments or personnel

Manage reception desk operations, including scheduling appointments and maintaining the reception area in a clean and organized manner

Process visitor check-ins and maintain accurate visitor logs and records

Respond to email enquiries and provide information about company services and products

Assist with data entry and administrative tasks as required

Coordinate with various departments to ensure smooth communication and information flow

Handle basic enquiries about the company and direct complex queries to appropriate staff members

Maintain confidentiality and professionalism when handling sensitive information

Contribute to creating a welcoming and professional environment that reflects company values

What we're looking for

Proven experience as a receptionist or in a similar customer-facing administrative role within the retail or consumer products sector

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele

Strong organizational and multitasking abilities, with the capacity to manage multiple priorities in a busy environment

Proficiency in using computer systems, including MS Office and telephone switchboard systems

Professional appearance and demeanor with a friendly, approachable manner

Ability to work independently and as part of a team

Attention to detail and accuracy when managing administrative tasks and record-keeping

Flexibility and adaptability to changing priorities and demands

Customer service orientation and a genuine interest in supporting visitors and staff

High school diploma or equivalent qualification (preferred)