Supervisor Warehouse

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role: The Platform Supervisor is responsible for overall day to day operations by overseeing activities from truck booking, receiving, transport planning , delivery of orders to customers, proof of delivery processing, collection, RUD and trade returns processing at Platform aligned to the company mission, vision and core values to ensure achievement of customer fulfillment and service objectives of the company and in compliance with current Quality Management System, RQA on Good Storage and Distribution Practices, RQA on Good Distribution Practices for Medical Devices and Diagnostics, and other Regional Guidelines

What You’ll Do

• OTIF Bucket 4- On time delivery
• Receiving Accuracy (RUD & Trade Returns)
• Dispatching Accuracy
• Truck Utilization
• No of Drops per truck
• Coordinates with vendor supervisor
• Operating Expense Efficiency (Actual expense versus budget) truck budget, Vendor Head count.
• Performance Review of Platform Personnel, Training of Platform Personnel Lastmile forwarder, and Vendor.
• Timeliness and accuracy of reports vs agreed timelines.
• cleanliness of the platform and its facilities are properly maintained
• facility is properly maintained by closely working with the Engineering department.
• Conducts necessary orientations and trainings to third-party service providers by scheduling annual refresher courses to reiterate proper handling and preservation of stocks from receipt to delivery of orders to customers.
  
  

• Ethics and Integrity
• Client Service Orientation
• Creative Thinking
• Responsiveness Orientation
• Results Orientation
• Reliability
• Sense of Urgency
• Continuous Improvement
  
  

• Cold Chain Management
• Inventory Control and Management
• GSDP, GDPMDD, ISO, Quality and Compliance, other Regional Guidelines
• Platform Operations Management
• Storage and Product Handling, Dispatch and Transport Planning
• Supplies and Materials Handling
• Knowledge in SAP
• Good Oral and Written Communication
  
  

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.