---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Health Operations New Associate
WORK SETUP: Hybrid
Responsibilities:
Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
Audit own data entry for accuracy and make required corrections
Conduct data verification
Respond to various requests for information, as needed. Escalate to supervisor as appropriate
File, archive and retrieve documents (paper-based and electronic) using filing standards
Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
Respond to information requests by searching, summarizing research results and compiling in requested format
May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
Follow established policies, procedures and methods
May serve as technical and functional resource or super users to other team members
Participate in process improvement initiatives or special projects as assigned
Meet established goals and objectives
Become a subject matter expert for complex processes
Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
Assist in audit preparation and proceedings for both internal and external auditors
Apply knowledge on processes and related systems
Become a subject matter expert for complex processes
Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
Update and maintain various systems/tools per standard process documentation which may include:
May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
May serve as technical and functional resource or super-user to other team members
Perform data entry and research
Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially)
Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate
File, archive and retrieve documents (paper-based and electronic) using filing standards
Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation
Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors
OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends
SKILL AND QUALIFICATIONS:
Excellent written and verbal communication skills in English
Proficiency in basic computer knowledge with the ability to learn additional computer programs
Able and willing to work U.S. time and as needed, overtime hours (i.e., night shift)
Employees must be able and willing to travel to and work from locations determined at the discretion of project leadership
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