Sales And Loyalty Representative Php22 000 - Php29 000 San Mateo S001 For Pooling

What Were Looking For

At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then youre exactly who we want on our team:

• At least 18 years old
• Graduate of Senior High School or High School (Old Curriculum)
• Willing and excited to work onsite in San Mateo, Rizal
• Open to a shifting schedule, including graveyard shifts
• Has a valid NBI Clearance (Applicants with NBI will be prioritized!)
  
  

• Excellent English communication—spoken and written
• Great with people and a natural problem-solver
• Proficient in MS Office and web applications
• Fast and accurate typing, sharp comprehension, and top multitasking abilities
• Strong analytical and troubleshooting skills in a fast-paced support environment
• Previous BPO experience is a plus—but not required!
  
  

• Sell, cross-sell, and upsell the best communication products and services in the market, including Internet, Mobility, Programming, and TV packages.
• Proactively reach out to potential leads via multiple channels such as phone, email, SMS, and social media.
• Make outbound calls, primarily to existing customers, to promote products, services, and exclusive offers.
• Understand customer needs through effective questioning, active listening, and a personalized approach.
• Recommend the best solutions, provide product demos, and explain current promotions and offers to support customer decisions.
• Build rapport quickly, overcome objections, and maintain a professional and persuasive communication style.
• Address customer concerns and provide outstanding service to increase satisfaction and build long-term loyalty.
• Implement strategies to retain customers and reduce churn by recognizing and responding to their individual situations.
• Navigate internal computer systems to track calls, gather information, and ensure accurate record-keeping of all interactions.
• Maintain up-to-date knowledge of all current products, services, pricing, and promotional campaigns.
• Uphold a high level of confidentiality, professionalism, and integrity in every interaction.
  
  

• Earn up to Php 22,000–Php 29,000 + Quarterly Salary Increases!*
• Hybrid/Work-from-Home options (performance-based after probation)
• HMO with 1 FREE dependent
• 10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)
• Life and Accident Insurance from Day 1
• Optical, Medicine, and Mental Health Reimbursement
• 6 Months Paid Maternity Leave + Cash Assistance
• 15 Days Paid Paternity Leave
  
  

• For Pooling
• Terms and conditions apply.