Job Description
About The Role
Under limited supervision, the Service Advisor provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the Service Advisor determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The Service Advisor determines services needed by accessing information obtained by technicians and referencing auto manufacture's service intervals.
Key responsibilities
Effectively communicate with customers regarding services recommended
Perform and prepare service estimates, sell routine maintenance and repair services
Conduct follow-ups regarding unsold services and customer inquiries
Perform opening and closing responsibilities
Schedule appointments, answer phones and collect funds for services performed
Assist with the coordination of alternate transportation, rental car reservations, shuttle etc.
Read, analyze and interpret general business reports
Write, present and respond to customers and staff members in a professional manner
Compute basic math equations
Perform other duties as requested
About You
Demonstrates extreme attention to detail
Ability to effectively communicate with customers
Ability to compute basic math equations
Willing to be assigned at San Jose del Monte, Bulacan
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | San Jose del Monte Central Luzon |
| Company Website: | https://www.facebook.com | Job Function: | Customer Service |
| Company Industry/ Sector: |
Other | ||
What We Offer
About the Company
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