HOSP LAB TCHN 1

Job Description

Under the supervision of the Ambulatory Patient Care Supervisor I, Optometry Supervisor and the Chief of Ophthalmology of the Department of Ophthalmology at San Francisco General Hospital, and guided by policies and procedures of San Francisco General Hospital Medical Center, the Ophthalmic Technician is responsible for the efficient organization and operation of all technical functions of the practice to which he/she is assigned. This assignment may vary from day to day, and requires an individual to be flexible and well-trained. The primary responsibility of the Ophthalmic Technician is patient care, work-up, and preliminary testing in preparation for the Provider’s examination of the patient.

Qualifications

Required Qualifications :

Graduation from college with a major in an applicable natural science; or two years of college courses in the natural sciences plus two years of applicable experience; or an equivalent combination of education and experience;

Previous experience or training in this similar position

If not certified as COA, requirement for successful completion of JCAHPO Ophthalmic assistant certification within 6 months of hire

Strong computer skills with proficiency in electronic health records

Good understanding of ophthalmic practice and patient care

Knowledge of medical instrumentation and its proper care and usage

Ability to assess common safety hazards and take precautions to establish a safe work environment

Excellent verbal and written communication skills

Efficiently and accurately interviews patients and documents medical histories. Consistently works with 3-4 patients per hour.

Demonstrated working knowledge of eye anatomy, disease, symptoms and ocular medications.

Is capable of performing optical and ultrasound biometry, fundus and external photography, HVF, OCT, and corneal topography. Interested applicants who do not currently have experience with these instruments must demonstrate proficiency after proper training.

Understands and uses proper sterile technique. Utilizes proper universal precautions procedures. Understands characteristics of pediatric eye conditions and strabismus.

Understands and communicates well to patients about strabismus, amblyopia, glasses and pediatric surgical procedures. Display consistent professionalism.

Is energetic and communicates well to patients. Build positive relationships with supervisors and colleagues.

Demonstrates flexibility in job assignment. Demonstrates initiative in accomplishing practice goals. Maintains certification. Demonstrate reliable attendance and adherence to work schedule.

Must be able to stand for long periods of time and physically capable of assisting patients to and from examination rooms. Must demonstrate manual dexterity sufficient to operate ophthalmic equipment

Preferred Qualifications

Bi-lingual or multi-lingual capacity (Spanish or Cantonese) strongly preferred

Experience with insurance verification, medical record data abstraction, appointment, ancillary service and/or surgical scheduling strongly preferred