Job Description
TORCH Solutions in the Philippines seeks a diligent customer service associate to assist travel and retail accounts via phone, chat, and email. You will handle inquiries, process bookings, changes, and refunds, and ensure consistency with scripted responses to meet SLAs.
The role requires English proficiency, a Senior High School diploma, and the ability to work graveyard shifts to support round-the-clock operations and high-volume workloads. Immediate availability is preferred.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | San Fernando Ilocos Region |
| Company Website: | https://www.talentoutsourcingchannel.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Human Resources Services | ||
What We Offer
About the Company
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Job Snapshot
