Job Description

SM Store in the Philippines is seeking an Operations Lead to drive Customer Growth and Service. You will supervise daily customer service operations, lead a team at on-site and off-site locations, and focus on performance improvement and service excellence.

This role emphasizes coaching, sales growth contributions, and profitability, with leadership responsibilities across teams and processes to attract and retain customers.

Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: San Fernando Ilocos Region
Company Website: https://samiramaatoukgroup.com/ Job Function: Operations Management
Company Industry/
Sector:
Other

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Job Snapshot

Work TypeFull-Time
Role LevelNot Applicable
Job FunctionOperations Management
CitySan Fernando Ilocos Region
IndustryOther
Posted01 Nov 2026
Job ID2611-18645-4
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