Customer Service Team Lead And Performance Coach
Talentmate
Philippines
31st October 2026
2610-12022-329
Job Description
IntouchCX in the Philippines seeks a Team Lead (Supervisor) to guide frontline Customer Service Representatives, ensuring quality service across every interaction and deep knowledge of partner brands, products and processes.
The Team Lead will supervise CSRs, drive KPI attainment, and collaborate with HR, IT and other teams to resolve issues while fostering a positive work environment and ongoing staff development.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | San Fernando Ilocos Region |
| Company Website: | http://www.intouchcx.com | Job Function: | Customer Service |
| Company Industry/ Sector: |
Outsourcing and Offshoring Consulting | ||
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