Front Office Associate Pampanga

POSITION: Front Office Associate

LOCATION: Clark, Pampanga

JOB QUALIFICATIONS:

• Bachelor’s College Degree in Business Administration, Tourism/Hotel and Restaurant or other related courses
• At least six (6) months to one (1) year of work experience as Front Office Associate.
• Fresh Graduates are welcome to apply
• Skills : Customer Service, Verbal and Written Communication, Accuracy and Attention to Details and Interpersonal Skills
• Willing to work onsite from in Makati from Monday to Saturday
  
  
  

• Deliver excellent customer service and maintain professional conduct with vendors, clients, and guests
• Maintain a polished, well-groomed appearance aligned with company standards
• Handle incoming and outgoing emails, calls, and correspondence efficiently
• Manage visitor registration and access
• Keep the reception desk clean, organized, and fully stocked with essential supplies
• Ensure permits, certifications, and required documents are valid and properly displayed
• Coordinate meetings and schedules to prevent conflicts
• Assist with approval and monitoring of gate passes and work access permits
• Organize and maintain records, files, and documents in compliance with ISO standards
• Maintain updated client and vendor contact information
• Monitor consumables and track stock levels and usage
• Support daily and weekly housekeeping activities across managed properties
• Ensure preventive maintenance schedules are followed for facilities and equipment
• Conduct customer feedback surveys to gather insights on services
• Recommend improvements to streamline administrative processes and enhance service delivery
  
  
  

• sheila.retardo@kmcmaggroup.com
• kyla.deyro@kmcmaggroup.com
• careers@kmcmaggroup.com