Delivery Officer Balagtas Bulacan

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The Delivery Officer is responsible for coordinating and optimizing daily delivery schedules, ensuring accurate record-keeping, and managing communication with drivers and third-party logistics providers to facilitate timely and efficient deliveries.

Duties And Responsibilities

• Generates and prepares daily delivery trip tickets and maintains accurate records of deliveries.
• Reviews and analyzes the completeness and accuracy of daily trip tickets, identifying areas for improvement in the delivery process.
• Ensures the optimization of daily delivery schedules, considering factors such as the number of delivery drivers/helpers per truck, number coding and provincial road ordinances, customer location details, truckload capacity, truck condition, customer’s receiving time, cold storage requirements, and processes.
• Coordinates with third-party logistics (TPL) providers as needed to ensure timely and efficient deliveries.
• Manages the rotation of delivery drivers and helpers, including scheduling for Saturdays.
• Assesses and resolves delivery problems reported by drivers, taking into account the information from the Daily Trip ticket schedule or DOT.
• Provides truck details and NMIS MTV No. to cold storage facilities for stock pick-up.
• Monitors and ensures timely delivery status updates from drivers and TPL providers via SMS, and reports any unsuccessful deliveries to the relevant stakeholders.
• Distributes the DOT to all drivers before their travel and provide necessary instructions to TPL representatives when booking their services.
• Updates customer records with special delivery or receiving requirements.
• Communicates new traffic laws in NCR and provinces to drivers promptly, ensuring they are informed and compliant.
• Reports recurring problems in delivery planning and trip ticket schedules to the immediate supervisor.
• Maintains open communication channels, especially outside office hours, for critical concerns related to deliveries. Escalates non-delivery matters to the Delivery Supervisor.
• Submits reports and attaches truck Shell Fleet card consumption to the appropriate department (e.g., ACC).
• Performs additional tasks assigned by the immediate supervisor as necessary for the smooth operation of delivery services.
  
  

• Graduate of any 4-year course
• With valid driver’s license
• Minimum of 2 years of experience in a similar delivery or logistics role, preferably in a fast-paced environment.
• Knowledge of delivery operations
• Ability to adapt to changing delivery schedules, prioritize urgent requests, and handle unexpected situations or challenges effectively.
• Ability to make quick decisions to ensure successful and timely deliveries.
• Preferably someone living in Bulacan or nearby areas.