Vitrtual Customer Service - Admin Sales Part Time

About Us:

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview

• Join our ecommerce company specializing in assistive technology, dedicated to improving lives through mobility technology. We are seeking a proactive Virtual Admin/Sales Assistant who is eager to grow long-term with our company, supporting our team in delivering exceptional service and operational efficiency in a fast-paced online retail environment.
  
  

• Manage customer inquiries via email or phone, ensuring timely and professional responses.
• Assist with order processing, quoting, and coordination with suppliers.
• Update and maintain product listings on Shopify.
• Perform administrative tasks such as scheduling, data entry, and report preparation.
• Chase leads and abandoned checkouts to drive sales and customer engagement.
• Inbound and outbound sales calls and emails.
• Plus other tasks may be required.
  
  

• Proven experience as a virtual Admin/Sales assistant or in a similar administrative role, in ecommerce.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office, Google Suite, or equivalent tools.
• Ability to work independently with excellent time management skills.
  
  

• Perfectly working headset.
• Stable internet connection of at least 25 Mbps ~ 50 Mbps.
• Up-to-date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later.
• Quiet room with no distractions or background noises.
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift.
• Nice-to-haves:
• Familiarity with Shopify or similar ecommerce platforms.
• Knowledge of assistive technology or mobility products is a plus.
• Proficiency in excel.

• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.
• Work Set-Up: WFH
• Work Schedule: Sydney, Australia business hours (AEST) from 10am to 3pm. 1hr break 12 to 1pm Syd time. (20 hrs per week)
• Health Benefits (HMO)