Team Lead
Talentmate
Philippines
22nd May 2026
2605-18707-2422
Job Description
Job Summary
This role is responsible for successfully managing and leading a team of Customer Care Consultants towards the achievement of KPI objectives. Along with the management of real-time queues, the Team Leader is responsible for the professional development of their teams through the provision of coaching, staff training and performance management.
The position also contributes to the improvement in operational efficiency through the identification of process improvement opportunities and where required coordinate and project manage the implementation of key projects.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Quezon City |
| Company Website: | https://www.microsourcing.com | Job Function: | General Management |
| Company Industry/ Sector: |
Outsourcing and Offshoring Consulting | ||
What We Offer
About the Company
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