Receptionist

A Receptionist plays a pivotal role in any organization as they are often the first point of contact for clients, visitors, and employees. By presenting a professional and warm demeanor, Receptionists help create a positive first impression and contribute significantly to the atmosphere of the workplace. In this role, you will be responsible for a variety of administrative tasks that facilitate the efficient operation of the office. This may include greeting visitors, handling incoming calls, and managing correspondence. Receptionists must possess excellent communication and interpersonal skills, as they are responsible for both representing the company's image and ensuring that operations run smoothly. Moreover, they are tasked with coordinating with different departments and supporting various clerical functions to maintain a well-connected office environment.

Responsibilities

• Warmly greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office locations promptly.
• Answer, screen, and forward incoming phone calls efficiently and professionally.
• Ensure the reception area is tidy and presentable, equipped with necessary stationery.
• Assist in maintaining security by following procedures and monitoring logbooks.
• Receive, sort, and distribute daily mail and deliveries accurately and timely.
• Maintain an updated calendar of appointments for meetings and conferences.
• Provide basic and accurate information in person and via phone or email.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Coordinate with the facilities team to ensure workstation effectiveness and office safety.
• Manage and maintain office supply inventory and order supplies as needed.
• Support administrative staff in organizing meetings, conferences, and events.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficient with Microsoft Office Suite and comfortable with office equipment usage.
• Outstanding written and verbal communication skills with attention to detail.
• Customer service attitude with a high degree of professionalism and reliability.
• Ability to be resourceful and proactive when issues arise with minimal supervision.
• Excellent organizational skills and the ability to multitask efficiently under pressure.
• High school diploma; additional qualification as an Administrative assistant desirable.