Property Operations Coordinator - Appfolio

Full-Time

About The Role

We are seeking a highly organized and detail-oriented Property Operations Coordinator to support the day-to-day management and operational efficiency of a growing property portfolio. This role is ideal for someone with strong property management operations experience, exceptional coordination skills, and advanced proficiency in AppFolio.

The successful candidate will serve as a key liaison between tenants, maintenance vendors, and the finance team to ensure smooth property operations and excellent service delivery.

Key ResponsibilitiesProperty Operations & Tenant Coordination

• Manage the full lifecycle of tenant maintenance and service requests from intake through resolution
• Coordinate with third-party maintenance vendors to ensure timely completion of repairs and work orders
• Communicate effectively with tenants regarding service updates, timelines, and issue resolution
• Monitor and track maintenance progress to ensure high service standards are maintained
  
  

Administrative & Reporting Support

• Prepare and maintain monthly property reports
• Track and manage insurance certificates and related documentation
• Maintain accurate records and ensure operational documentation is up to date
• Support internal process improvements and operational efficiency initiatives
  
  

Financial & Accounting Support

• Assist with rent reconciliations and tenant billing processes
• Perform monthly bank reconciliations for operating accounts
• Coordinate closely with the finance team to ensure accuracy of financial records and reporting
• Support general property accounting and administrative functions as needed
  
  

Qualifications

• Strong proficiency in AppFolio is required
• Previous experience in property management, property operations, or a related coordination role
• Experience coordinating with tenants, vendors, and internal stakeholders
• Knowledge of maintenance coordination and work order management processes
• Familiarity with rent reconciliation, billing, and bank reconciliation processes
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Proficient in Microsoft Office and Google Workspace
  
  

Preferred Qualifications

• Experience supporting residential or commercial property portfolios
• Background in property management accounting or operations administration
• Experience working remotely or with distributed teams
  
  

What Were Looking For

We are looking for a proactive and dependable professional who thrives in an operations-focused environment and takes ownership of tasks from start to finish. The ideal candidate is solutions-oriented, highly responsive, and committed to delivering excellent support to tenants, vendors, and internal teams.

Work Location

Remote

Should have strong internet connection (minimum of 20 mbps)

M- F 8PM to 5AM

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "Im Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

---