Front Office Receptionist 21O25

The Front Office Receptionist plays a critical role in the smooth operation of a front office environment. This position serves as the first point of contact for visitors, clients, and team members, providing them with a warm welcome and outstanding service. The receptionist manages the front desk efficiently, ensuring incoming calls, inquiries, and appointments are handled courteously and professionally. This role requires an individual who is organized, detail-oriented, and has excellent communication skills. Being part of the administrative team, the receptionist supports various departments with their daily operational activities. The ability to multitask and handle a fast-paced work environment is essential.

Responsibilities

• Warmly greet all visitors and customers upon entering the office premises.
• Manage and direct incoming calls to the appropriate departments or personnel.
• Maintain a clean, welcoming, and organized front office environment at all times.
• Schedule, reschedule, and confirm appointments for clients and staff members.
• Receive, sort, and distribute incoming mail and handle outgoing mail requests.
• Coordinate and assist with administrative tasks, such as filing and record keeping.
• Monitor office supplies inventory and report any shortages to the administrative manager.
• Assist visitors with directions and access to various departments within the office.
• Ensure all visitors follow the established security and check-in procedures.
• Manage conference room bookings and ensure spaces are prepared for meetings.
• Provide support to office staff for event planning and preparation tasks.
• Handle inquiries and provide information on company services and products.

Requirements

• High school diploma or equivalent required for this receptionist position.
• Proven experience in a similar receptionist or front desk role.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in using office software, such as MS Office and phone systems.
• Professional appearance and a strong customer service-oriented mindset.
• Ability to handle confidential and sensitive information with discretion.