VPA Specialist

The Variable Product Administration (VPA) Team, part of Fund Administration at John Hancock Investments, supports SEC regulatory and shareholder reporting in compliance with US GAAP. This role is responsible for initiating daily trade and capital stock processes, preparing and reconciling reports, investigating variances, and monitoring RPA automation. The position also contributes to process documentation, workflow optimization, and ad hoc projects as needed.

Position Responsibilities

• Initiate the VPA daily trade process via an application batch process
• Work closely with the Global Batch Operations Center (BOC) to troubleshoot issues that may arise during either process
• Review exception/variance reports and communicate accordingly to the Boston staff
• Ensure the integrity of the VPA system data through daily detailed reconciliations with various source data
• Research variances and work with business unit control areas and Boston staff to resolve
• Ensure that all work is completed on time and within given guidelines/standards.
• Provide excellent customer service within the organization
• Monitor processing of trade transactions submitted by the Business Units per policy and procedures
• Ensure the integrity of the VPA system data through detailed daily reconciliations with the Business Units.
• Troubleshoot issues that arise during the process and escalate to the Director as needed
• Ensure that all work is completed on time and within given guidelines/standards
• Provide the Asset allocation team daily reporting on underlying fund positions within their fund portfolios
• Process trade instructions within the VPA application as dictated by the Asset Allocation Team
• Daily review and reconciliation of ETF market value positions
• Daily review and reconciliation of direct security trades and share positions
• Ensure department procedural documentation is accurate and current.
• Assist with Business Unit fund and product initiatives
• Assist with the system development and change process
• Monitor and troubleshoot our RPA automation processes with the Robotic Automation Solutions team
  
  

Required Qualifications

• Bachelor’s degree in finance/accounting
• 1-2 years’ experience as a Staff Accountant
• 3-5 years financial services experience
• Accounting/Fund Administration experience
  
  

Preferred Qualifications

• Basic to intermediate understanding in different financial asset types (i.e. Stocks, Bonds, ETF, Mutual Fund)
• Strong reconciliation background is an advantage
• Ability to work independently and set priorities with only high-level direction
• Ability to be flexible and adaptable when dealing with change
• Strong problem-solving skills with attention to detail
• Allocate time efficiently; handle multiple demands and competing priorities
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

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