Utility Services And Billing Support Representative

Utility Campaign In UPTC

Utility Services and Billing Support Representative (Voice)

• Must have at least 1 year of total BPO experience
• Should have at least 6 months of voice experience
• WITH either Telco or Sales experience
• Must be at least B2 Harver Language
  
  

Site: UPTC (temporary site) - will transfer to Greenhills Tower - with 2,000 pesos temporary transportation allowance + free meal

Weekends off and permanent graveyard shift

Salary package: Up to 25k package

HC: 0/20

Recruitment End Date: August 6, 2026

Start Date: August 14, 2026

Please also set the proper expectations that their initial work location will be at UPTC, with a planned transfer to our Greenhills site after approximately 35 months.

Job Responsibilities / Details

The role is to handle customer interactions for a utility, provider, covering essential services like electricity, water, gas and telecommunications . CSRs help customers understand their bills, resolve service issues, and navigate utility programs, often under strict regulatory and compliance standards.Ella

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