Trainer

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Trainer, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You’ll Do:

• Responsible for analysis, project management, and performance coaching. Direct interaction with
•Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
• Conducts any necessary “train-the-trainer” sessions for curriculum they have developed to other trainers.
• Managing projects to create effective learning solutions on time and on budget.
• Providing regular updates to leadership on progress and results achieved.
• Project manage learning and development initiatives including coordination of logistics, managing materials and providing a critical eye to ensure content is ready
• Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.
• Deliver training sessions/workshops across a wide range of topics, both face to face and remote
• Observe coaching sessions and provide development feedback

What We’re Looking For:

• Minimum of 1-2 years experience with Training in a BPO company
• Experienced with end to end training (new hire, communication and culture, product, upskilling, nesting)
• Flexible with working on different shifts
• Must have excellent English communication skills
  
  

Why Join Us?

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity!