Back to listing

Technical Support Representative

Talentmate

Philippines

9th September 2026

2609-19288-504

Job Description

Description

Provide exceptional technical support to customers via phone, email, and chat.
Troubleshoot technical issues and provide effective solutions to customer inquiries.
Document and track customer interactions in the support ticketing system.
Collaborate with the technical team to resolve complex issues and enhance the support process.
Maintain a high level of customer satisfaction through effective communication and follow-up.

Requirements

Educational Qualifications: High School diploma or equivalent.
Experience Level: 0–2 years of experience in a technical support role.
Skills and Competencies: Strong problem-solving skills and ability to learn quickly.
Qualities and Traits: Excellent verbal and written communication skills.
Responsibilities and Duties: Ability to work independently and manage time efficiently.
Working Conditions: Willingness to work flexible hours, including evenings and weekends.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.