Snr Financial Services Officer

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62

countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Financial Services Officer.

In This Role, You Will

• Authorise payment transactions in a timely, accurate and efficient manner
• Acquire and update knowledge on procedures related to relevant processes
• Process work as requested by customer. Process customer (internal/external) instructions accurately to achieve agreed quality standards. Maintain a good telephone communication with internal/external customer during the work
• Ensure that work is completed in accordance with established procedures and standards
• Work well independently; complete assigned tasks in the established timeframe, complete regular assignments without reminders or additional requests
• Work productively and professionally. Demonstrates ways to improve customer service, increase productivity
• Participates in team meetings, activities, promotes team spirit
• Contributes to the creation of a supportive work environment driven by people centric values
• Build professional relationships with colleagues in other areas
• Exhibits ownership of the business
  
  

To be successful in this role, you should meet the following requirements:

• Bachelor’s degree in business, related field or equivalent work experience will be an advantage.
• Experience in leading a team
• Experience in a payment processing environment.
• Production management skills and initiate process improvements.
• Ability to understand and manage risk.
• Ability to speak and understand English fluently
• Ability to write good quality business letters, emails, Sequence of events and reports.
• Ability to learn quickly and transfer knowledge appropriately
• Ability to understand and interpret numeric data.
• Flexibility to work different shifts.
• Ability to maintain focus while working with voluminous data.
• Proficiency in MS Office tools
• Good conversational skills to engage customer and team
  
  

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC HDPP

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