SERVICE DELIVERY PURCHASE ORDER AGENT

WERE HIRING SERVICE DELIVERY PURCHASE ORDER AGENTS IN THE PHILIPPINES!

Excis is a global IT support leader, driven by innovation and collaboration. Were looking for three (3) detail-oriented Service Delivery Purchase Order Agents to join our team and support IT service delivery across multiple regions. Each agent will be dedicated to a specific region—AMS, EMEA, or APAC—ensuring seamless procurement and purchase order management for our global operations.

• Client Presence: 190+ countries
• Team: 6,000+ Engineers
• Clients: 200+ Enterprise Clients
  
  

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

Location & Schedule

• Shift: Depending on assigned region:
• AMS Agent: Night Shift (US business hours)
• EMEA Agent: Mid Shift / Evening Shift (European business hours)
• APAC Agent: Day Shift / Morning Shift (Asia-Pacific business hours)
  

Role Overview

We are seeking three (3) Service Delivery Purchase Order Agents—one dedicated to each region (AMS, EMEA, and APAC)—to manage the end-to-end processing of purchase orders related to IT service delivery. You will be responsible for ensuring accurate and timely procurement of hardware, software, and services while maintaining strong coordination with vendors, internal teams, and finance.

Key Responsibilities

Purchase Order Processing

• Create, review, and process purchase orders (POs) for IT hardware, software licenses, and services.
• Ensure all POs are accurate, properly coded, and approved according to company policies.
• Track PO status from issuance to delivery and closure.
  
  

Vendor Coordination

• Communicate with vendors and suppliers to confirm pricing, availability, and delivery timelines.
• Resolve discrepancies in invoices, deliveries, or purchase orders.
• Maintain positive relationships with approved vendors.
  
  

Regional Support

• Serve as the primary PO contact for your assigned region (AMS, EMEA, or APAC).
• Understand region-specific procurement requirements, currency, and compliance needs.
• Coordinate with regional service delivery teams to anticipate procurement needs.
  
  

Documentation & Compliance

• Maintain organized records of all purchase orders, contracts, and vendor communications.
• Ensure compliance with company procurement policies and client-specific requirements.
• Assist with audits by providing accurate and complete documentation.
  
  

Reporting & Coordination

• Generate reports on PO status, spending, and delivery timelines.
• Collaborate with finance team for invoice matching and payment processing.
• Work closely with Service Delivery Managers to align procurement with project timelines.
  
  

Requirements

Experience:

• 1–3 years of experience in procurement, purchasing, accounts payable, or administrative support.
• Experience in IT procurement or BPO environment is a strong advantage.
  
  

Technical Skills

• Proficiency with ERP systems (SAP, Oracle, NetSuite) or procurement tools is highly preferred.
• Strong Microsoft Excel skills (data entry, vlookup, pivot tables) for tracking and reporting.
• Familiarity with purchase order lifecycle and basic accounting principles.
  
  

Core Competencies

• Attention to Detail: Ensuring accuracy in PO creation and documentation.
• Organizational Skills: Managing multiple POs and vendors simultaneously.
• Communication: Clear coordination with vendors, internal teams, and management.
• Regional Awareness: Understanding of region-specific requirements (currency, time zones, compliance).
  
  

Education

• Bachelors Degree in Business Administration, Finance, Accounting, or related field (or equivalent work experience).
  
  

Benefits

Why Join Excis?

• Be part of a collaborative and innovative global team driving industry-leading IT solutions.
• Work in a dynamic, fast-paced environment with clear growth paths.
• Professional growth and continuous learning opportunities.
• Supportive, family-like culture where your contributions are valued.
• Competitive compensation package commensurate with experience.
  
  

Ready to make a difference and grow your career?

Apply now and join Excis in the Philippines!

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