Senior Reconciliation Specialist

As a Reconciliation Specialist, supporting diverse investment portfolios across international markets. This role plays a key part in ensuring the accuracy and integrity of investment data, contributing directly to Manulife’s mission of delivering trusted financial solutions. You will collaborate with global stakeholders, gain exposure to complex securities, and build valuable experience within a high‑performing, growth‑oriented organization.

Position Responsibilities

• Perform daily, monthly, and ad‑hoc reconciliations of cash balances, cash transactions, and securities holdings for assigned General Account investment portfolios
• Investigate and resolve reconciliation breaks by coordinating with custodial banks and internal stakeholders
• Provide timely responses to internal client and portfolio management inquiries
• Maintain accurate documentation and complete sign‑offs in accordance with agreed Service Level Agreements (SLAs) and SOX requirements
• Support process improvements, cross‑training initiatives, and assist team members and management as required
  
  

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Investment Management, or a related field
• Minimum of 3 years’ experience in investment reconciliations within a banking, securities administration, or financial services environment
• Working knowledge of securities instruments and settlements, foreign exchange, and banking processes
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Strong attention to detail, analytical skills, and the ability to meet tight deadlines
  
  

Preferred Qualifications

• Pursuing or willing to pursue CISI or an equivalent professional designation
• Knowledge of complex securities and investment accounting
• Experience with investment or back‑office systems, custodian reporting platforms, Bloomberg, or reconciliation systems
• Strong communication skills with the ability to collaborate effectively with internal and external stakeholders
• Demonstrated initiative, adaptability, and ability to work effectively in a team‑oriented environment
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

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