Job Description

Job Title: Healthcare Customer Service Representative

Location: Makati | Onsite Role

Hiring Process: Fully virtual

Account: Healthcare

Salary: Up to PHP 20,000 monthly

Qualifications

  • With or without BPO experience
  • High School Graduate or ALS Graduate
  • Willing to work onsite in Makati
  • Amenable to shifting schedules
  • Good communication skills

Why Youll Love This Role

  • No experience? No problem!
  • Fully virtual interview process
  • Youll only visit the site for medical and contract signing
  • Stable healthcare account

Key Responsibilities

  • Customer Support: Handle inbound and outbound calls, chats, or emails to address patient, provider, or client inquiries and concerns.
  • Data Management: Accurately record and update patient details, account information, and other relevant data in healthcare management systems.
  • Information and Updates: Inform customers about policy changes, procedural updates, or modifications to their insurance plans.


Job Details

Role Level: Not Applicable Work Type: Temporary
Country: Philippines City: Quezon City National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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